Overview
The Fulfillment Specialist (Temp, Seasonal) is responsible for the on-time and accurate delivery of orders to our customers. This role is critical to the success of our growing Digital business and requires a high attention-to-detail and a process-oriented mindset.
Pay for this role is $21/hour.
Responsibilities
Assist the eStore Fulfillment team by serving as a versatile team member.
Accurately and efficiently process merchandise, order transactions in a timely, organized and efficient manner.
Execute fulfillment operations in accordance with established Company guidelines:
Picking merchandise
Styling merchandise into the appropriate presentation box
Processing orders for inventory management and customer notifications
Packing FedEx boxes with prepared merchandise
Ensuring packages are prepped and ready for FedEx pick-up each day.
Assist with receiving daily shipments from FedEx, USPS, and BRINKS
Support proper inventory management and care daily to ensure clean inventories
Ensure fulfillment stations are stocked with appropriate items including jewelry presentation boxes, pre-built FedEx boxes, necessary packing materials, etc.
Excellent and detailed communication to leadership of any and all delays on orders/concerns.
Ensure that all additional notes for online orders are reviewed and applied correctly and timely for all orders daily.
Maintain proficiency in all roles related to the fulfillment area
Responsible for performing any other duties or functions that are requested by the appropriate Management/Company personnel.
Qualifications
1+ years of fulfillment experience in a warehouse or other relevant work environment, preferred.
Must have demonstrated communication skills, oral and written, as well as the ability to communicate with a vast array of personality types and skillsets, regardless of organizational level.
Demonstrated ability to multi-task and prioritize projects & tasks with a sense of urgency
Demonstrated ability to be flexible and adaptable to various situations
Demonstrated ability to use technology.
Proven ability to collaborate with other member(s) of team
Behavioral Characteristics
Focused; can concentrate on the task at hand for sustained periods. Consistently and patiently thorough. Works at a consistent pace in an environment that can sometimes by very fast paced. Comfortable with familiar processes and environments. Follows well-established plans. Attentive to, careful and accurate with the details involved in a job. Detail-oriented. Enjoys work which is of high quality. Works autonomously in area of expertise.
Work Environment
This role is on-site as part of the Home Office team. The primary environment for this role is an open office and considerable business is conducted using computer technology. This is a fulfillment and shipping environment which requires the ability to lift and carry packages up to 20lbs.
Employer will not sponsor visa or work authorization.
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