The Director of Security develops overall security strategy, policies and standards to ensure the physical safety of all visitors, employees and customers to the organization’s facilities and the security of property and assets, while aligning with business objectives and regulatory requirements, and supporting overall risk management and business continuity strategies. This includes oversight of multi-site retail operations and the company’s home office. This role establishes auditing and inspection protocols to assess, identify and mitigate any security vulnerabilities or gaps, conducts loss prevention and other forms of investigations, and has responsibility for crisis response and...

The Warranty Care Specialist is responsible for superior customer service through the channels of warranty service on items sent in, upgrades/exchanges completed by the Digital Sales Team, and processing returns received. This role is critical to the success of our growing eCommerce business and requires a high attention-to-detail, excellent customer service skills, ability to multi-task, and an organized mindset and workspace.

The Associate Buy Planner will be responsible for the maintenance of inventory and sales plans. Scrutinizing historical performance for areas of opportunity in retail sales, inventory growth or reduction, and increased product margins. They are responsible for the creation and upkeep of orders. This role reports to the Buy Planner of the specific product area. 

Bench Jewelers are an integral part of the Shane Co. com team. The Digital Fulfillment Bench Jeweler will perform all requested and necessary work on jewelry to include setting, sizing, re-tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Shane Co standards of quality, service, and timeliness.   We are looking for bench jewelers who can demonstrate the ability to work in a fast paced and results-based job environment while building and maintaining relationships and championing Shane Co....